Arris TG862G-CT Router – How to Reset to Factory Settings

Arris TG862G-CT Router Reset To Factory Defaults. You can easily reset your wireless WiFi router.  Here we are also provide Reboot methods of Arris routers. You must reset your Wireless router to the factory defaults settings if you have forgotten your router user name or password. And you need to reboot your device if your router does not works properly.


This post will detail how to reset back to a factory default configuration the Arris TG862G-CT. If password have been forgotten and or access to the Arris Router is limited or configurations have been done incorrectly, resetting back to the factory default settings can assist. And also provide How to change router wireless password.



Difference between Reset and Reboot :

There is a big difference between Resetting a router and Rebooting a router. Reboot means, cycle the power to Router or Refresh the router. Resetting involves changing the router settings back to its factory defaults. Perhaps you have forgotten the password of your Arris router and now you want to reset the password. First you need to Hard Reset the router then you can use the default password to access your router.


When you reset your router the following settings will be changed:

  • Arris Router username and password
  • Wi-Fi username and password
  • ISP ip addresses and DNS
  • Any firewall settings you have made
  • Any portforwards you have set up
  • Generally, any configuration or settings changes that you have made to your router.



How To Reset Arris TG862G-CT Router With Button :

To perform a factory reset, please follow Below steps.

  • Power on the Arris Router, place a paper clip or Pin into the hole on the back of the Router labeled Reset.
  • Hold paper clip or pin down for 10 to 15 seconds and release.
  • The Router will reboot on its own. Once the WLAN light stops blinking, the Router is reset.
  • Please Note, Resetting the Arris router does not reset the firmware to an earlier version. It will only change all settings back to factory defaults.


d link router reset button


Arris TG862G-CT Default Login, Password and IP :

Once your Arris router has been reset, it goes back to it’s factory defaults Settings.

  • IP address:
  • Username: cusadmin
  • Password: password



How To Reset Arris TG862G-CT Router From Admin Control Panel  :

You need to know the Internal IP Address of your Arris TG862G-CT router before you can login to it. We are already placed Login details above clearly. The Arris TG862G-CT has a web interface for configuration. You can use any web browser (Firefox and Chrome) to login to the Router. First connect your router to PC with RJ45 Cat5 or Cat6 cable. Then login with above Credentials. After login follow below steps to Reset your device.

  • First, Go to the Utilities tab.
  • Then click on factory defaults option on the left side.
  • After that Click on ” Reset ” or ” Reset Factory Defaults “.
  • Wait for a while, Now you are done Factory Reset successfully.



Note : If you can not get logged in to your Wireless router, here a few possible solutions you can try.

Forgot Password to Arris TG862G-CT Router :  If your Internet Service Provider or ISP supplied you with your router then you might want to try giving them a phone call and see if they either know what your Arris router’s username and password are, or maybe they can reset it for you.

How to Reset the Arris TG862G-CT Router To Default Settings : If you still can not get logged in then you are probably going to have to Hard reset your router to its default settings. Please read starting portion of this page.



How to Reboot your Arris Router :

Rebooting a router means cycling the power to it or refresh the router. If you want to reboot your router, follow below steps.

Method 1 :

  • Unplug the power connector from the back of the Arris router and plug it back in.
  • Wait above 20 seconds for the router to reboot.
  • Your internet connection may be drop when your wireless router is rebooted. If someone is using a computer on your network to access the internet, you may want to warn them.

Method 2 : (Not Tested)

  • First, Go to the Maintenance or Tools or Advanced tab.
  • Then try to find Reboot button.
  • Click on ” Reboot ” or ” Reboot the Device “.
  • Wait for a while, Now you are done Rebooting successfully.




Arris Customer Support :

If you are still having problems, contact Arris customer care department. Follow below links.


Customer Support (For Global Users)


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